Terms and Conditions

Issued by M Combined Services Pty Ltd (trading as arc natural skincare).

This Terms and Conditions document governs the use of arc’s (arc natural skincare) Online Service (the Service) including shopping and participation in promotions run by arc. You can access the Terms and Conditions at any time from the bottom of any page of the site.

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

arc does not hold onto cardholder information. For full information on our privacy and security measures, please visit Privacy and Security.

For your own security and peace of mind, we cannot take orders via phone.
If you click on links and banners on arcnaturalskincare.com.au, that take you to third-party websites, you will be subject to their privacy policies. arc cannot be held responsible for the actions of any third-party websites.

In order to complete a purchase, you will be asked to register an account or checkout as a guest.

By submitting an order, you agree to be bound by these Terms and Conditions.

Order quantities are restricted to 4 of each product in any one transaction. We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted.

All promotions, sales and codes will finish on the specified date according to AEST.

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.

Amendments to orders can be made by contacting arc via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched we will not be able to exchange the product.

Order must be paid for in full prior to delivery.

Orders can only be placed with arcnaturalskincare.com.au by persons with the capacity to contract who are over the age of 18.